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Dr. Greg Chapman's book is essential reading for any small business owner wanting to avoid the common traps that lead to business failure. This is an easy to read, practical guide to running a better business and a must have addition to any proactive business owner's library.
Paul McCarthy - International Award winning speaker, author and past President of National Speakers Association of Australia's Victorian Chapter.

Hi Greg Finished the book! Enjoyed it...left me wanting more! Especially like the Business Systems chapter. I will certainly be referring to sections of it for myself and in client discussion in the future.
Tony Fanfulla- Transform Business Systems

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